This gorgeous bone china latte mug is the perfect gift this Mother's Day.
The wording 'Mum' is standard text.
Hand washing recommended.
Style of mug may vary
Dimension:
Shipping Weight: 0.23 Kg
Height: 11.6 CM
Width: 10.5 CM
Depth: 8.4 CM
Not Available For Next Day Delivery
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DELIVERY & POSTAGE
When will my order be delivered?
All products are sent depending on time it takes to customise the product for you and the postage you have chosen.
All products are sent depending on time it takes to customise the product for you and the postage you have chosen.
As our products are items which will be personalised for you, they are customised to order and it takes time to make these customisations. Hence there are Lead or Despatch times on most of our products i.e time at the factory to personalised your product.
Lead/Despatch time for our products are as follows:
- Despatched within 24 hours: Cards, Chocolate Bars excluding Toblerone
- Despatched within 48 hours: Selected Mugs
- Despatched within 1-3 days: Engraved, Printed Items, Embroidered and Candles
- Despatched within 3-5 days: Ceramic and Printed Glass
Although we endeavour to despatch all orders by the above lead times, these may be affected due to circumstances beyond our reasonable control.
How much will I be charged for Delivery?
- FREE standard (Royal Mail 48 hour) delivery on Cards. If a card is ordered with other non free delivery items than a delivery charge is payable for the other items.
- £3.79 Royal Mail 48 hours for orders £9.99 and under (Plus the despatched time as highlighted above)
- £3.99 Royal Mail 48 hours for orders £10.00 and above (Plus the despatched time as highlighted above)
- £4.99 Royal Mail 24 hours (Plus the despatched time as highlighted above)
- £5.99 Royal Mail Tracked 24 hours (Plus the despatched time as highlighted above)
- £7.99 Royal Mail Tracked 24 (Next Working Day) NB: Because of the nature of the personalisation majority of our products are not available for next day delivery. Please check the product description or contact us before selecting this option.
NB: Next Day delivery is only applicable to Engraved items, Chocolate Bars, Teddies in Jumpers, Cards, Selected Mugs and Embroidered items.
Next Day delivery is not applicable to Printed Glass, Ceramics and Toblerone
All orders placed via Tracked Delivery are despatched as per the lead times as stated above and then delivered via Royal Mail Tracked
Delivery to Southern Ireland
Southern Ireland: (Orders of £29.99 & under) on a Royal Mail standard service.(3-5 working days) Plus Lead time £5.99
Southern Ireland: (Orders of £29.99 & under) on a Royal Mail standard service.(3-5 working days) Plus Lead time £5.99
Southern Ireland: (Orders of £30.00 & above) tracked 2 day DPD courier service. Plus lead time £14.10
International Delivery - Royal Mail International Signed For
International Delivery - Royal Mail International Signed (delivery to Europe or Worldwide.) Allow 10 working days plus lead time - £15.10
Please note:
Product Character Customisations
- Do not include Emoji's or Special Characters
- Please do not include accents and special symbols as some of our processes will not allow this. This includes accents above and below the alphabetical or numerical text.
- Some Products require characters in Upper case, please read the product description and enter your personalisation in upper case if requested to do so in the product description.
- Your product will be personalised exactly as you have written so please double check spelling, punctuation and use of capital letters before adding the product to your basket.
- You can only personalise a product with standard characters, letters or numbers
Product requiring images
- We only accept images with a JPG extension. Files must be 3MB or smaller
- We do not provide an image cropping service
- Low resolutuon images cannot be increased without loss of image quality
- Your image will be reproduced as it appears. However in some cases, we may crop the image for size to fit the product you order
- We cannot reproduce copyrighted photos and images
Please read the description very carefully, if you have any questions you can send us a live message using the contact button at the bottom right hand corner or call us on 0333 050 4695 (calls are charged normal landline rate).
Alternatively include any special instruction in the “Order Note” column when completing your order and our Customer Services Team will deal with this.
